Add Account Balance and Configure Renewals
Your account balance lets you keep credit on your FreshPerf account. When the related option is enabled, subscription renewals use this balance first.
1. Add funds to your account balance
- Sign in to your client area.
- Open Billing.
- In Account balance, click Top up.
- Enter the amount you want to add.
- Select your payment method.
- Review the summary and confirm the payment.
After payment, the new amount appears in Account balance.
2. View balance history
In Account balance, click History to review past balance transactions.
3. Enable or disable renewals from balance
Still on the Billing page, find Renewals from balance and use the toggle to turn it on or off.
When enabled
When a subscription renews, FreshPerf uses the account balance first, as shown in your client area.
When disabled
The account balance is not used automatically for renewals.
Tip: keep enough credit on the account before the renewal date if you plan to pay for a service from your balance.
4. Check a service renewal
Open the service and go to its Billing tab.
This page shows:
- automatic renewal status.
- next billing date.
- cycle price.
- current billing period.
- invoices linked to the service.